Products Development, LLC
At Products Development, LLC we offer only the finest products available. All of our products are laboratory tested for purity, potency, and quality. We have created numerous proprietary products and we bring select products from around the world that we believe are the best available. Steve Utter is the author and developer of this web site, as well as CEO and Owner of Products Development, LLC. Steve has a Bachelors Degree from ASU in Zoology/biology. Products Development, LLC, has another web site, www.ProductsDevelopment.net, that highlights Steve's product development background and patents.
By standard mail: Products Development, LLC 2082 E Horseshoe Pl Chandler, AZ 85249
480-636-0675 (between 8 a.m. and 6 p.m. Arizona time)
Most orders received before 12pm (MST) will ship out the same day. Most orders received after 12pm (MST) will ship out the following day. We do not ship on Sundays or on holidays when the US postal offices are closed. We usually ship on Saturdays, but it is not always guaranteed.
Products Development, LLC ships from 3 different locations: our main office in Arizona, our fulfillment center in Nevada, and our distribution center in Toronto, Canada. See below under international for more international details. We ship the majority of our orders via United States Postal Service (USPS).
First class mail Free first class mail on all orders over $15; $5 for first class mail on orders less than $15. Ships via USPS and usually takes anywhere from 1-7 business days in the USA.
Priority mail Free on orders over $45; $10 for orders less than $45. Ships via USPS and usually takes 2-3 business days. This is not a guaranteed service.
Express mail - $40 If the order is placed before 12 pm (MST), the order will usually ship the same day and arrive the next day. It is helpful to alert us via phone or email if you have placed an express order so it can be prioritized. Please note that there are some locations in the US that USPS can not reach in one day.
For express orders, we can also ship via Fedex or UPS. They offer guaranteed next day and second day services, but at a substantially higher cost. Next day air is about $90 and second day air is about $65. It varies by distance and weight. We will charge you actual costs (plus $5) if you request these services.
Special Note: Sometimes during the holidays orders can take longer than the above stated estimated delivery times. Please keep this in mind, unless you have requested guaranteed services.
International shipping We ship to Canada from AZ for only $10. This service can take 7-21 business days. We do offer a new service for our Canadian customers: we now have a distributor in Canada that will ship from Canada. This service costs $15 and your order will arrive in 2-7 days. (East coast is 1-3 days, west coast is 3-7) days. When shipping from the states, unfortunately we have no control over a package in customs. Passing from US postal to Canadian postal and transferring through customs can sometimes cause delays. We apologize for the inconvenience. Fedex and UPS offer guaranteed delivery times of 2-3 days, but at substantially higher costs (usually about $90). We charge actual cost plus $5 for UPS or Fedex. They are able to guarantee their services as the order stays in their care from pick up to delivery.
For other countries like the UK, Australia, New Zealand and western Europe, we charge $15 for USPS first class mail. This usually takes 1 to 3 weeks for delivery. Fedex and UPS are available at cost (plus $5). These services are usually about $90 and are usually delivered in 3-4 days. Again, we do not have control over a package in customs. Transferring from US Postal and through customs can cause delays. We apologize for the inconvenience. Note: We can not guarantee that international customers will or will not have to pay any duties for customs. International customers are responsible for any fees that may arise in customs. Products Development, LLC does not have any control over customs costs.
Money Back Guarantee If you are not happy with our product for any reason, you may return it for a full refund within 60 days.
DISCLAIMER: ** These statements have not been evaluated by the FDA and this product is not intended to diagnose, treat, cure or prevent any disease. Always consult with your physician before taking any food supplements.