Most orders received before 12pm (MST) will ship out the same day. Most orders received after 12pm (MST) will ship the following day. We do not ship on Sundays or holidays when the US postal offices are closed. We usually ship on Saturdays, but it is not always guaranteed.
We ship from 3 different locations: our main office in Arizona, our fulfillment center in Nevada, and our distribution center in Toronto, Canada. See below under international for more international details.
We ship the majority of our orders via United States Postal Service (USPS).
First class mail
Free first class mail on all orders over $14; $5 for first class mail on orders less than $14.
Ships via USPS and usually takes anywhere from 1-7 business days in the USA.
Free on orders over $45; $10 for orders less than $45.
Ships via USPS and usually takes 2-3 business days. This is not a guaranteed service.
Express mail - $40
If the order is placed before 12 pm (MST), the order will usually ship the same day and arrive the next day. It is helpful to alert us via phone or email if you have placed an express order so it can be prioritized. Please note that there are some locations in the US that USPS can not reach in one day.
For express orders, we can also ship via Fedex or UPS. They offer guaranteed next day and second day services, but at a substantially higher cost. Next day air is about $90 and second day air is about $65. It varies by distance and weight. We will charge you actual costs (plus $5) if you request these services.
Special Note: Sometimes during the holidays orders can take longer than the above stated estimated delivery times. Please keep this in mind, unless you have requested guaranteed services.
We ship to Canada from AZ for only $10. This service can take 7-21 business days. We do offer a new service for our Canadian customers: we now have a distributor in Canada that will ship orders from Toronto. This service costs $15 and your order will arrive in 2-7 days. (East coast is 1-3 days, west coast is 3-7) days. When shipping from the states, unfortunately we have no control over a package in customs. Passing from US postal to Canadian postal and transferring through customs can sometimes cause delays. We apologize for the inconvenience. Fedex and UPS offer guaranteed delivery times of 2-3 days, but at substantially higher costs (usually about $90). We charge actual cost plus $5 for UPS or Fedex. They are able to guarantee their services as the order stays in their care from pick up to delivery.
For other countries like the UK, Australia, New Zealand and western Europe, we charge $15 for USPS first class mail. This usually takes 1 to 3 weeks for delivery. Fedex and UPS are available at cost (plus $5). These services are usually about $65 and are usually delivered in 3-5 days. Again, we do not have control over a package in customs. Transferring from US Postal and through customs can cause delays. We apologize for the inconvenience.
Note: We can not guarantee that international customers will or will not have to pay any duties for customs. International customers are responsible for any fees that may arise in customs. Products Development, LLC does not have any control over customs costs.