Products Development, LLC
At Products Development, LLC we offer only the finest products available. All of our products are laboratory tested for purity, potency, and quality. We have created numerous proprietary products and we bring select products from around the world that we believe are the best available. Steve Utter is the author and developer of this web site, as well as the CEO and Owner of Products Development, LLC. Products Development, LLC, has another web site, www.ProductsDevelopment.net, that highlights Steve's product development background and patents.
By standard mail: Products Development, LLC 2082 E Horseshoe Pl Chandler, AZ 85249 United States
480-636-0675 (between 8 a.m. and 5 p.m. MST)
Shipping Information (US)
Most orders received before 12pm (MST) will ship out the same day. Most orders received after 12pm (MST) will ship out the following day. We do not ship on Sundays or on holidays when the US postal offices are closed. We often ship on Saturdays, but it is not always guaranteed.
Products Development, LLC ships from 3 different locations: our main office in Arizona, our fulfillment center in Nevada, and our distribution center in Toronto, Canada. See below under international for more international details. We ship the majority of our orders via United States Postal Service (USPS).
First class mail Free first class mail on domestic (US) orders over $15; $5 for first class mail on orders less than $15. Ships via USPS and usually takes anywhere from 1-7 business days in the USA.
Priority mail Free Priority Mail on domestic (US) orders over $45 (must select at checkout); $10 for orders less than $45. Ships via USPS and usually takes 2-3 business days. This is not a guaranteed service.
Express mail - $40 $40 for Express 1 day delivery (within the US). If the order is placed before 12 pm (MST), the order will usually ship the same day and arrive the next day. It is helpful to alert us via phone or email if you have placed an express order so it can be prioritized. Please note that there are some locations in the US that USPS can not reach in one day.
For express orders, we can also ship via UPS. They offer guaranteed next day and second day services, but at a higher cost. Next day air is about $90 and second day air is about $65. This varies by distance and weight. We will charge actual costs (plus $5) for these services.
Special Note: Sometimes during the holidays orders can take longer than the above stated estimated delivery times. Please keep this in mind, unless you have requested guaranteed services.
International Shipping Information
Please note that shipping anywhere outside of the US may incur customs fees. Products Development, LLC cannot predict customs and duties fees that may arise and the order recipient is responsible for these costs.
We ship to Canada from AZ for only $10 (plus $5 per lb). This service can take 7-21 business days. We also offer a special service for our Canadian customers, who have the option to choose shipping from our distributor in Canada. These orders will ship from Toronto. This service costs $15 (plus $5 per lb) and your order will arrive in 2-7 days. (East coast is 1-3 days, west coast is 3-7 days).
When shipping from the states, unfortunately we have no control over a package in customs. Passing from US post to an international postal service and transferring through customs can sometimes cause delays; we apologize for the inconvenience. UPS offers quicker delivery times (around 3 days), but at higher costs (usually about $80). We charge actual cost plus $5 for UPS.
For Mexico, the UK, Australia, New Zealand, and other European, Asian, and South American countries, we charge $15 for USPS first class mail (plus $5 per lb). This usually takes 1 to 3 weeks for delivery.
UPS is available for international orders at cost (plus $5). These services are usually about $80 and are usually delivered in 3-4 days. Again, we do not have control over a package in customs. Transferring from US Postal and through customs can cause delays. We apologize for the inconvenience. We can not guarantee that international customers will or will not have to pay any duties for customs. International customers are responsible for any fees that may arise in customs. Products Development, LLC does not have any control over customs costs.
Additional note on International orders: Every country has varying regulations regarding the import of dietary supplements. These can change frequently from country to country and enforcement of regulations is often subject to the interpretation of customs agents. Products Development, LLC is not responsible for these changing regulations and we do not have control over whether or not an item is restricted in certain countries. Products Development, LLC cannot guarantee that issues won't arise in customs. We will do our best to help resolve any issues; however, the responsibility lies with the buyer.
Money Back Guarantee If you are not happy with our product for any reason, you may return it for a full refund within 90 days (minus the original cost for shipping if the order shipped for free).
DISCLAIMER: ** These statements have not been evaluated by the FDA and this product is not intended to diagnose, treat, cure or prevent any disease. Always consult with your physician before taking any food supplements.